Return Policy

We hope you like your order!But, just in case you’re not 100% satisfied, we’ve made the return process incredibly easy.

Return time:
You can choose to return the product within a maximum of 30 days. You will not accept any return after 30 days from the date of purchase.

Return address

No.2303 Main St, Great Bend, KS 67530 United States

T: +1 620-792-1516

Zip Code: 67530

How do I return it?

1. Log into your Lovecustomproduct account.

2. Find the order in the “My Order” and click the “Return” button (Before this operation, you need to contact our customer service center and tell us the specific reason for your return. If you can add the product picture, email: MariaFayqmc@gmail.com)

3. Select the item you want to return, explain the reason and submit.

4. Print the return label and stick it firmly on the outside of the return package.

5. Call the post office to arrange pick-up or drop off at the nearest post office.

Note: If you want to return the item at your own expense, you can use any mode of transportation you prefer. Just be sure to mark the item as postmarked within 30 days of the date of purchase.(For more information, see the Important Notices section.)

* The shipping labels provided by us are valid only when you are shipping within the United States.

Can I return the item if it is worn, damaged or if the label is removed?

1. You can only return unworn, unwashed, undamaged items with original labels and original packaging.

2. Items with non-returnable marks and free gifts cannot be returned.

Refund Payment

1. The refund will be processed within 7 days after we receive your package.A refund will be sent to your original payment account on request.

Unfortunately, due to the current situation, your refund will take an additional 3-5 days to process.Thank you for your patience and understanding.

Company Name: lovecustomproduct Co.,Ltd

Contact Department: Customers Service Dept.

Tel: +1 620-792-1516

Address: No.2303 Main St, Great Bend, KS 67530 United States

E-mail: MariaFayqmc@gmail.com